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the Creative dots

Other Services, Kleinmachnow (Berlin)

the Creative dots

Promoting Innovation in the Meetings & Events Industry.

Address

the Creative dots c/o Gerrit Jessen Communication & Management GmbH
Wendemarken 144
14532  Kleinmachnow (Berlin)

Description

Who are we?

A consultancy company specialized in customer experience in the events sector. We work all over Europe from our offices in Spain and Germany, promoting innovation, hand in hand with current leaders of the sector as well as leaders of the future.


Our vision:

Become a global company committed to leaving an inspiring and memorable legacy in the strategic design of events, generating an excellent customer experience based on continuous improvement.


Our mission:

Our mission is to implement innovative solutions that directly impact the improvement of productivity and economic results, and promote the design of procedures that ensure customer satisfaction of events, in order to be more efficient and generate more business.

The main differentiating factor of companies is the Customer Experience.

Only by designing transforming experiences, can a true and lasting connection be established with the customer. People, processes and technologies become the main elements to develop an effective, differential and unique Customer Experience strategy.

There is a clear relation between a good Customer Experience and the INCREASE IN PROFIT.

Location