Barrier-Free Destination: Diverse Services in Magdeburg
For guests with mobility impairments:
Magdeburg offers guided city tours with electric mobility scooters that underline the city’s efforts to provide a variety of accessible tourism offers. Special tours using easy to handle mobility scooters can be booked via the convention bureau. Visitors with restricted mobility as well as Magdeburg locals can tour all the major sights at walking pace. Accompanying persons and also guests without disabilities can take part in this guided city tour as well and discover the city together. The mobility scooter tour is included in the “otto on tour“ flyer that provides information about all sightseeing tours. It takes place three times a year at a cost of EUR 7 including the mobility scooter. Furthermore, the scooters can be booked any time via the convention bureau for any given city tour . Considering economic viability and sustainability, MMKT cooperates with a company that provides the electric mobility scooters for this tour.
For guests with visual impairments:
Since 2015, Magdeburg has been providing a tourist information brochure in Braille. The brochure is available at the tourist information plus at another nine locations, e.g., the town hall, cathedral or train station. Alongside the Braille script, this guide also provides information in large print so that guests with visual impairments can easily inform themselves about the city’s sights and offers. The brochure doesn’t contain images and is intended for use at the tourist office (or the other locations mentioned) and can’t be borrowed. Use is, of course, free of charge.
For guests with hearing impairments:
Magdeburg has introduced a Travel Guide System in order to enable visitors with hearing impairments to take part in guided city tours without any restrictions. Groups of up to 30 people can now easily listen to the information provided by tour guides, without the acoustic quality being reduced because of traffic noise, for example. In particular older visitors take up the offer to use this system which delivers the tour guide’s voice directly and clearly to the listener using one-ear headphones with hearing support. This high-quality equipment is free-of-charge in order to ensure best possible service on our guided city tours. The system is also equipped to be used together with a hearing aid.
Introducing all these services and working together with the partners of the “Barrier-free Destinations in Germany“ association have been important milestones that support our continued efforts to make travelling for people with disabilities easier and to create offers that are suitable for them and consider their requirements .
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